Domino’s Pizza in Lahore – A bad experience

I thought it was a good news for pizza lovers like me but it wasn’t.
Me and my friend visited the Domino outlet in Link Road branch on 06th June 2009. Let me give you an account of what I saw and went through there.

Four tables and chairs similar to those in Kindergarden. Plus there was no one to show you the way AND all tables were pre-occupied. So as soon as one table got free, I jumped in while my friend was still at the counter ordering the pizza. We always ask for less vegetables and extra chicken topings. We did the same here too.

After 15 min someone called my friend’s name if his Parents were here to pick him up from school (lol, yeah!) and he was stunned at first then he moved to the counter, they handed him the pizza in a box. He asked “Excuse me, I am a Dine-in not a take away”, she replied Yes sir its a Dine-in. She also handed over ketchup sachets and two thick papers to use them as PLATES (WTF!!)

We opened the box on the tables and the first look of the pizza seemed if it was really DRY, it was clearly not deep-pan pizza. There were LOTS of vegetables on it and we thought for a second if we accidentally ordered a vegetable pizza (if they had one that is) but it was not. This was out order. Clearly the presentation was very poor but we planned to eat it since we were hungry.

There are no plates, forks, knives etc in Domino so you have to use your hands as fork/knive and the paper they gave you as a plate.

Just when we took a couple of bites off this dry-and-vegetables-full-pizza two of the Domino workers on the floor started a fight and they were swearing each other. For a split second I thought I was in some market, standing near a street hawkers but then I realized even the street hawker has plates so I am not there, its Domino.

One more thing that I must mention here is that my pizza didn’t had any chicken pieces on it (apart from the 4-5 microscopic chicken pieces), I looked to my sides and I noticed nobody has it.

In short, I was really disappointed and wasted my money in Domino. And I could have got more money for value from a shawarma or a plate of Gol Gappas.

Moral: Don’t go to Domino just for the sake of trying it. If you want to eat good Pizza then go for Pizza Hut M.M. Alam Road, their Pizza is great as always.

10 thoughts on “Domino’s Pizza in Lahore – A bad experience

  1. actually i always prefer dominoes over pizza hut.. but dominos has always been a take away… they have no dine in normally…

    but my preference has been based on taste… and the toppings… which this one clearly lacked…

    so sombody is not doing their job properly !

    • We'll clearly this lacks the "wonderful" taste ingredients. Everyone who tasted this said the same, its waste of time and money.

      I hope I can taste the one in UK someday.

  2. well… on that note… one thing to know is that dominoes do specialize in thin crust and not deep pan… and i personally prefer thin crust so i have not tried their deep pan…

    having said that.. they are great in toppings so its a shame…

    but having said that.. i hav had subways here and in pak… and i hav had pizza hut here and in pak…. and similarly mcdonalds.. kfc etc…and they are al the same…

    so… i think something seriously wrong has happened in this franchise!

  3. one thing i would like to clarify here….domino's is a pizza delivery chain, not a dine-in restaurant like pizza hut hence the experience of no knives & forks or plates, they do have space for dine-in, but that is not what they stand for

    though i do find it odd what they have did to the toppings & the staff's behavior

    • Thank you Sana for the comment.

      Apart from their Slogan, there are no visual clues that they are take-away or home-delivery only, Neither did I see any of the advertisements conveying the same message.

      Anyway, I really appreciate you taking the time to post a comment here. Thank you.

  4. Asim,

    Share your thoughts here… this is Pakistpans eatout portal…you might also get responses from other users or the dominos management itself..

  5. Hi friends i want to mention that the Domino PIzza on model town link road is the totaly a spot of wasting money and making your health rubbish. They are just cheating the people and making poor quality stuff by which i cannot call it a Pizza …

  6. Pingback: Domino’s Pizza; New Branch In Lahore | Eat 'n Travel in Pakistan

Leave a Reply